/* DSE Helpdesk unified customer shell (2026). */

body.dse-client-portal {
    --dse-client-navy: #0b1930;
    --dse-client-blue: #2563eb;
    --dse-client-blue-soft: #dbeafe;
    --dse-client-green: #0f8a5f;
    --dse-client-amber: #b45309;
    --dse-client-red: #c2413a;
    --dse-client-text: #0f172a;
    --dse-client-muted: #64748b;
    --dse-client-line: #dbe3ed;
    --dse-client-canvas: #f4f7fb;
    --dse-client-surface: #ffffff;
    --dse-client-shadow: 0 9px 25px rgba(15, 23, 42, .06);
    margin: 0 !important;
    background: var(--dse-client-canvas) !important;
    color: var(--dse-client-text) !important;
    -webkit-font-smoothing: antialiased;
    text-rendering: optimizeLegibility;
}

body.dse-client-portal::before {
    height: 4px !important;
    background: linear-gradient(90deg, #1d4ed8 0%, #38bdf8 50%, #2563eb 100%) !important;
}

body.dse-client-portal *,
body.dse-client-portal *::before,
body.dse-client-portal *::after {
    box-sizing: border-box;
}

body.dse-client-portal #container {
    min-height: 100vh !important;
    background: transparent !important;
}

body.dse-client-portal .dse-skip-link {
    position: fixed !important;
    top: 10px !important;
    left: 12px !important;
    z-index: 100000 !important;
    padding: 10px 14px !important;
    transform: translateY(-180%);
    border: 2px solid #fff !important;
    border-radius: 10px !important;
    background: var(--dse-client-navy) !important;
    color: #fff !important;
    font-size: 13px !important;
    font-weight: 900 !important;
    transition: transform .16s ease;
}

body.dse-client-portal .dse-skip-link:focus {
    transform: translateY(0);
}

body.dse-client-portal .dse-helpdesk-top {
    border-bottom: 1px solid #1e3354 !important;
    background:
        radial-gradient(circle at 8% 0%, rgba(56, 189, 248, .14), transparent 32%),
        var(--dse-client-navy) !important;
    box-shadow: 0 11px 28px rgba(15, 23, 42, .13) !important;
}

body.dse-client-portal .dse-helpdesk-shell {
    width: min(100%, 1280px) !important;
    max-width: 1280px !important;
    padding: 15px 20px !important;
}

body.dse-client-portal #header.dse-helpdesk-header {
    display: flex !important;
    flex-direction: row !important;
    align-items: center !important;
    justify-content: space-between !important;
    gap: 20px !important;
}

body.dse-client-portal .dse-helpdesk-brand {
    gap: 13px !important;
}

body.dse-client-portal #header.dse-helpdesk-header #logo {
    min-width: 58px !important;
    min-height: 54px !important;
    padding: 8px !important;
    border-radius: 13px !important;
    background: #fff !important;
    box-shadow: 0 8px 20px rgba(0, 0, 0, .16) !important;
}

body.dse-client-portal #header.dse-helpdesk-header #logo img {
    max-width: 118px !important;
    max-height: 38px !important;
}

body.dse-client-portal .dse-helpdesk-brand-text strong {
    font-size: 17px !important;
    letter-spacing: -.015em !important;
}

body.dse-client-portal .dse-helpdesk-brand-text span {
    margin-top: 2px !important;
    color: #cbdcf4 !important;
    font-size: 12px !important;
}

body.dse-client-portal .dse-helpdesk-account {
    width: auto !important;
    align-items: flex-end !important;
    gap: 5px !important;
    font-size: 12px !important;
    text-align: right !important;
}

body.dse-client-portal .dse-helpdesk-account-links {
    display: flex !important;
    flex-wrap: wrap !important;
    gap: 6px !important;
    align-items: center !important;
    justify-content: flex-end !important;
    overflow: visible !important;
}

body.dse-client-portal .dse-helpdesk-account-links a,
body.dse-client-portal .dse-helpdesk-customer-name {
    display: inline-flex !important;
    align-items: center !important;
    min-height: 31px !important;
    padding: 6px 9px !important;
    border: 1px solid rgba(148, 163, 184, .25) !important;
    border-radius: 8px !important;
    background: rgba(255, 255, 255, .05) !important;
    color: #e5efff !important;
    font-size: 11.5px !important;
    font-weight: 800 !important;
    text-decoration: none !important;
}

body.dse-client-portal .dse-helpdesk-signin {
    border-color: #fff !important;
    background: #fff !important;
    color: var(--dse-client-navy) !important;
    box-shadow: none !important;
}

body.dse-client-portal .dse-helpdesk-nav-wrap {
    position: sticky !important;
    top: 0 !important;
    z-index: 420 !important;
    width: 100% !important;
    min-height: 0 !important;
    padding: 0 !important;
    border-top: 0 !important;
    border-bottom: 1px solid var(--dse-client-line) !important;
    background: rgba(255, 255, 255, .94) !important;
    box-shadow: 0 5px 18px rgba(15, 23, 42, .045) !important;
    backdrop-filter: blur(14px);
}

body.dse-client-portal ul#nav.dse-helpdesk-nav {
    display: flex !important;
    flex-direction: row !important;
    flex-wrap: wrap !important;
    align-items: center !important;
    justify-content: flex-start !important;
    gap: 5px !important;
    width: min(100%, 1280px) !important;
    max-width: 1280px !important;
    min-height: 0 !important;
    margin: 0 auto !important;
    padding: 7px 20px !important;
    overflow: visible !important;
    list-style: none !important;
}

body.dse-client-portal ul#nav.dse-helpdesk-nav > li {
    display: flex !important;
    flex: 0 1 auto !important;
    width: auto !important;
    min-width: 0 !important;
    max-width: 100% !important;
    margin: 0 !important;
    padding: 0 !important;
}

body.dse-client-portal ul#nav.dse-helpdesk-nav > li > a {
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    min-height: 36px !important;
    padding: 8px 11px !important;
    border: 1px solid transparent !important;
    border-radius: 9px !important;
    background: transparent !important;
    color: #475569 !important;
    font-size: 12px !important;
    font-weight: 800 !important;
    line-height: 1.25 !important;
    text-align: center !important;
    white-space: normal !important;
    overflow-wrap: break-word;
    box-shadow: none !important;
}

body.dse-client-portal ul#nav.dse-helpdesk-nav > li > a:hover,
body.dse-client-portal ul#nav.dse-helpdesk-nav > li > a:focus-visible {
    border-color: var(--dse-client-line) !important;
    background: #f8fafc !important;
    color: var(--dse-client-navy) !important;
}

body.dse-client-portal ul#nav.dse-helpdesk-nav > li > a:focus-visible {
    outline: 3px solid rgba(37, 99, 235, .2) !important;
    outline-offset: 2px !important;
}

body.dse-client-portal ul#nav.dse-helpdesk-nav > li > a.active {
    border-color: var(--dse-client-blue) !important;
    background: var(--dse-client-blue) !important;
    color: #fff !important;
    box-shadow: 0 7px 16px rgba(37, 99, 235, .18) !important;
}

body.dse-client-portal .dse-helpdesk-nav-toggle {
    display: none !important;
    align-items: center !important;
    justify-content: space-between !important;
    gap: 14px !important;
    width: 100% !important;
    min-height: 46px !important;
    padding: 9px 12px !important;
    border: 1px solid var(--dse-client-line) !important;
    border-radius: 10px !important;
    background: #fff !important;
    color: var(--dse-client-text) !important;
    font: inherit !important;
    text-align: left !important;
    cursor: pointer !important;
}

body.dse-client-portal .dse-helpdesk-nav-toggle:focus-visible {
    border-color: #60a5fa !important;
    outline: 3px solid rgba(37, 99, 235, .18) !important;
    outline-offset: 2px !important;
}

body.dse-client-portal .dse-helpdesk-nav-toggle-copy {
    display: grid !important;
    gap: 1px !important;
    min-width: 0 !important;
}

body.dse-client-portal .dse-helpdesk-nav-toggle-copy strong {
    color: var(--dse-client-text) !important;
    font-size: 13px !important;
    line-height: 1.25 !important;
}

body.dse-client-portal .dse-helpdesk-nav-toggle-copy small {
    color: var(--dse-client-muted) !important;
    font-size: 10.5px !important;
    line-height: 1.3 !important;
}

body.dse-client-portal .dse-helpdesk-nav-toggle-icon {
    position: relative !important;
    flex: 0 0 20px !important;
    width: 20px !important;
    height: 16px !important;
    background: linear-gradient(currentColor, currentColor) center / 100% 2px no-repeat !important;
}

body.dse-client-portal .dse-helpdesk-nav-toggle-icon::before,
body.dse-client-portal .dse-helpdesk-nav-toggle-icon::after {
    content: "" !important;
    position: absolute !important;
    top: 7px !important;
    right: 0 !important;
    left: 0 !important;
    border-top: 2px solid currentColor !important;
    transition: transform .16s ease !important;
}

body.dse-client-portal .dse-helpdesk-nav-toggle-icon::before {
    transform: translateY(-6px) !important;
}

body.dse-client-portal .dse-helpdesk-nav-toggle-icon::after {
    transform: translateY(6px) !important;
}

body.dse-client-portal .dse-helpdesk-nav-wrap.is-open .dse-helpdesk-nav-toggle-icon {
    background-size: 0 0 !important;
}

body.dse-client-portal .dse-helpdesk-nav-wrap.is-open .dse-helpdesk-nav-toggle-icon::before {
    transform: rotate(45deg) !important;
}

body.dse-client-portal .dse-helpdesk-nav-wrap.is-open .dse-helpdesk-nav-toggle-icon::after {
    transform: rotate(-45deg) !important;
}

body.dse-client-portal #content {
    width: 100% !important;
    max-width: 1328px !important;
    min-height: 560px !important;
    margin: 0 auto !important;
    padding: 18px 24px 72px !important;
    overflow: visible !important;
    border: 0 !important;
    background: transparent !important;
    color: var(--dse-client-text) !important;
    box-shadow: none !important;
}

body.dse-client-portal #content:focus {
    outline: none;
}

body.dse-client-portal .error_bar,
body.dse-client-portal .warning_bar,
body.dse-client-portal .notice_bar,
body.dse-client-portal #msg_error,
body.dse-client-portal #msg_warning,
body.dse-client-portal #msg_notice {
    width: min(calc(100% - 48px), 1280px) !important;
    margin: 12px auto !important;
    padding: 13px 15px !important;
    border-radius: 12px !important;
    font-size: 13px !important;
    line-height: 1.5 !important;
    box-shadow: var(--dse-client-shadow) !important;
}

body.dse-client-portal .dse-client-360-context {
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    gap: 20px;
    align-items: center;
    min-height: 112px;
    margin: 0 auto 16px;
    padding: 20px 22px;
    border: 1px solid #1e3354;
    border-radius: 16px;
    background:
        radial-gradient(circle at 6% 0%, rgba(56, 189, 248, .15), transparent 34%),
        var(--dse-client-navy);
    box-shadow: 0 13px 29px rgba(15, 23, 42, .11);
    color: #fff !important;
}

body.dse-client-portal .dse-client-360-context span {
    display: block;
    margin: 0 0 6px;
    color: #8fc4ff !important;
    font-size: 10px;
    font-weight: 900;
    letter-spacing: .1em;
    line-height: 1.2;
    text-transform: uppercase;
}

body.dse-client-portal .dse-client-360-context h1 {
    margin: 0 0 6px !important;
    padding: 0 !important;
    border: 0 !important;
    background: transparent !important;
    color: #fff !important;
    font-size: clamp(25px, 3vw, 36px) !important;
    font-weight: 900 !important;
    letter-spacing: -.035em !important;
    line-height: 1.05 !important;
    text-align: left !important;
    box-shadow: none !important;
}

body.dse-client-portal .dse-client-360-context p {
    max-width: 760px;
    margin: 0 !important;
    color: #cbdcf4 !important;
    font-size: 13.5px !important;
    line-height: 1.5 !important;
}

body.dse-client-360-core .dse-client-360-surface {
    margin-bottom: 16px !important;
    padding: 20px !important;
    border: 1px solid var(--dse-client-line) !important;
    border-radius: 16px !important;
    background: #fff !important;
    color: var(--dse-client-text) !important;
    box-shadow: var(--dse-client-shadow) !important;
}

body.dse-client-360-core .dse-client-360-surface h1,
body.dse-client-360-core .dse-client-360-surface h2,
body.dse-client-360-core .dse-client-360-surface h3,
body.dse-client-360-core .dse-client-360-surface label,
body.dse-client-360-core .dse-client-360-surface th,
body.dse-client-360-core .dse-client-360-surface strong {
    color: var(--dse-client-text) !important;
}

body.dse-client-360-core .dse-client-360-surface p,
body.dse-client-360-core .dse-client-360-surface li,
body.dse-client-360-core .dse-client-360-surface td,
body.dse-client-360-core .dse-client-360-surface .faded,
body.dse-client-360-core .dse-client-360-surface .hint {
    color: #475569 !important;
}

body.dse-client-360-core form.dse-client-360-surface input[type="text"],
body.dse-client-360-core form.dse-client-360-surface input[type="search"],
body.dse-client-360-core form.dse-client-360-surface input[type="email"],
body.dse-client-360-core form.dse-client-360-surface input[type="tel"],
body.dse-client-360-core form.dse-client-360-surface input[type="password"],
body.dse-client-360-core form.dse-client-360-surface select,
body.dse-client-360-core form.dse-client-360-surface textarea {
    width: 100% !important;
    max-width: 100% !important;
    min-height: 44px !important;
    padding: 10px 12px !important;
    border: 1px solid #cbd5e1 !important;
    border-radius: 10px !important;
    background: #fff !important;
    color: var(--dse-client-text) !important;
    font-size: 14px !important;
    line-height: 1.4 !important;
    box-shadow: none !important;
}

body.dse-client-360-core form.dse-client-360-surface textarea {
    min-height: 140px !important;
    resize: vertical;
}

body.dse-client-360-core form.dse-client-360-surface input:focus,
body.dse-client-360-core form.dse-client-360-surface select:focus,
body.dse-client-360-core form.dse-client-360-surface textarea:focus {
    border-color: #60a5fa !important;
    outline: 3px solid rgba(37, 99, 235, .12) !important;
    outline-offset: 0 !important;
}

body.dse-client-360-core .dse-client-360-action {
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    min-height: 42px !important;
    padding: 10px 15px !important;
    border: 1px solid var(--dse-client-blue) !important;
    border-radius: 10px !important;
    background: var(--dse-client-blue) !important;
    color: #fff !important;
    font-size: 13px !important;
    font-weight: 850 !important;
    line-height: 1.2 !important;
    text-decoration: none !important;
    box-shadow: 0 7px 18px rgba(37, 99, 235, .18) !important;
    cursor: pointer !important;
}

body.dse-client-360-core .dse-client-360-table-shell {
    width: 100%;
    margin: 0 0 16px;
    overflow: hidden;
    border: 1px solid var(--dse-client-line);
    border-radius: 16px;
    background: #fff;
    box-shadow: var(--dse-client-shadow);
}

body.dse-client-360-core .dse-client-360-table-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    min-height: 46px;
    padding: 9px 12px;
    border-bottom: 1px solid var(--dse-client-line);
    background: #f8fafc;
}

body.dse-client-360-core .dse-client-360-table-head span {
    color: var(--dse-client-muted) !important;
    font-size: 11px;
    font-weight: 850;
}

body.dse-client-360-core .dse-client-360-table-scroll {
    width: 100%;
    overflow: auto;
}

body.dse-client-360-core table.dse-client-360-table {
    width: 100% !important;
    min-width: 620px;
    margin: 0 !important;
    border: 0 !important;
    border-collapse: separate !important;
    border-spacing: 0 !important;
    background: #fff !important;
    box-shadow: none !important;
}

body.dse-client-360-core table.dse-client-360-table thead th,
body.dse-client-360-core table.dse-client-360-table thead td {
    padding: 11px 12px !important;
    border: 0 !important;
    border-bottom: 1px solid #cbd5e1 !important;
    background: #f8fafc !important;
    color: #334155 !important;
    font-size: 10.5px !important;
    font-weight: 900 !important;
    letter-spacing: .055em !important;
    text-align: left !important;
    text-transform: uppercase !important;
}

body.dse-client-360-core table.dse-client-360-table tbody td,
body.dse-client-360-core table.dse-client-360-table tbody th {
    padding: 12px !important;
    border: 0 !important;
    border-bottom: 1px solid #edf1f6 !important;
    background: #fff !important;
    color: #334155 !important;
    font-size: 13px !important;
    line-height: 1.45 !important;
}

body.dse-client-portal .thread-entry,
body.dse-client-portal .ticket-thread,
body.dse-client-portal .ticket_info {
    border-color: var(--dse-client-line) !important;
    border-radius: 14px !important;
    background: #fff !important;
    color: var(--dse-client-text) !important;
    box-shadow: var(--dse-client-shadow) !important;
}

body.dse-client-portal #footer {
    margin-top: 0 !important;
    border-top: 1px solid var(--dse-client-line) !important;
    background: #fff !important;
    color: var(--dse-client-muted) !important;
}

body.dse-client-portal .dse-footer-inner {
    width: min(100%, 1280px) !important;
    max-width: 1280px !important;
    padding: 24px 20px !important;
}

body.dse-client-portal .dse-helpdesk-account-links
    a.dse-client-shell-duplicate-workflow,
body.dse-client-portal #footer .dse-footer-links
    a.dse-client-shell-duplicate-workflow,
body.dse-client-portal #footer .dse-footer-links.dse-client-shell-workflow-only {
    display: none !important;
}

body.dse-client-portal .dse-client-360-backtop {
    position: fixed;
    right: 18px;
    bottom: 18px;
    z-index: 390;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 42px;
    height: 42px;
    border: 1px solid #1e3354;
    border-radius: 12px;
    background: var(--dse-client-navy);
    color: #fff;
    font-size: 17px;
    font-weight: 900;
    box-shadow: 0 10px 26px rgba(15, 23, 42, .2);
    cursor: pointer;
}

body.dse-client-portal .dse-client-360-backtop[hidden] {
    display: none !important;
}

@media (max-width: 800px) {
    body.dse-client-portal .dse-helpdesk-shell {
        padding: 12px !important;
    }

    body.dse-client-portal #header.dse-helpdesk-header {
        flex-direction: column !important;
        align-items: flex-start !important;
        gap: 12px !important;
    }

    body.dse-client-portal .dse-helpdesk-brand-text span {
        display: none !important;
    }

    body.dse-client-portal .dse-helpdesk-account,
    body.dse-client-portal .dse-helpdesk-account-links {
        width: 100% !important;
        align-items: flex-start !important;
        flex-wrap: wrap !important;
        justify-content: flex-start !important;
        overflow: visible !important;
        text-align: left !important;
    }

    body.dse-client-portal .dse-helpdesk-nav-wrap.dse-client-shell-nav {
        padding: 8px 12px !important;
    }

    body.dse-client-portal .dse-helpdesk-nav-wrap.dse-client-shell-nav
        .dse-helpdesk-nav-toggle {
        display: flex !important;
    }

    body.dse-client-portal .dse-helpdesk-nav-wrap.dse-client-shell-nav
        ul#nav.dse-helpdesk-nav {
        display: none !important;
        grid-template-columns: minmax(0, 1fr) !important;
        gap: 5px !important;
        width: 100% !important;
        max-width: none !important;
        max-height: min(68vh, 430px) !important;
        margin: 0 !important;
        padding: 8px 0 0 !important;
        overflow-x: hidden !important;
        overflow-y: auto !important;
        overscroll-behavior: contain;
    }

    body.dse-client-portal .dse-helpdesk-nav-wrap.dse-client-shell-nav.is-open
        ul#nav.dse-helpdesk-nav,
    body.dse-client-portal .dse-helpdesk-nav-wrap.dse-client-shell-nav
        ul#nav.dse-helpdesk-nav.is-open {
        display: grid !important;
    }

    body.dse-client-portal .dse-helpdesk-nav-wrap.dse-client-shell-nav
        ul#nav.dse-helpdesk-nav > li,
    body.dse-client-portal .dse-helpdesk-nav-wrap.dse-client-shell-nav
        ul#nav.dse-helpdesk-nav > li > a {
        width: 100% !important;
        max-width: none !important;
    }

    body.dse-client-portal .dse-helpdesk-nav-wrap.dse-client-shell-nav
        ul#nav.dse-helpdesk-nav > li > a {
        justify-content: flex-start !important;
        min-height: 42px !important;
        padding: 10px 12px !important;
        text-align: left !important;
    }

    body.dse-client-portal #content {
        padding: 12px 12px 56px !important;
    }

    body.dse-client-portal .dse-client-360-context {
        gap: 14px;
        min-height: 0;
        padding: 18px;
        border-radius: 14px;
    }

    body.dse-client-portal .dse-client-360-backtop {
        right: 12px;
        bottom: 12px;
    }
}

@media (prefers-reduced-motion: reduce) {
    body.dse-client-portal *,
    body.dse-client-portal *::before,
    body.dse-client-portal *::after {
        scroll-behavior: auto !important;
        transition-duration: .01ms !important;
        animation-duration: .01ms !important;
        animation-iteration-count: 1 !important;
    }
}

@media print {
    body.dse-client-portal .dse-helpdesk-top,
    body.dse-client-portal .dse-helpdesk-nav-wrap,
    body.dse-client-portal .dse-client-360-backtop,
    body.dse-client-portal #footer {
        display: none !important;
    }

    body.dse-client-portal,
    body.dse-client-portal #content {
        max-width: none !important;
        padding: 0 !important;
        background: #fff !important;
    }
}