/* Support library presentation. Existing public catalog and access checks are unchanged. */
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body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-knowledge-hub{--kh-text:#17212f;--kh-muted:#62666e;--kh-line:#dedfe3;--kh-blue:#235f99;--kh-navy:#101d2e;--kh-surface:#fff;display:block!important;width:100%!important;max-width:none!important;min-width:0!important;margin:0!important;color:#17212f!important;font:inherit!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-knowledge-hub *{box-sizing:border-box!important;font-family:inherit!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-knowledge-hub :is(a,button,input,select){transition:background-color .15s,border-color .15s!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-topline{display:flex!important;align-items:center!important;justify-content:space-between!important;gap:16px!important;margin:0 0 14px!important}
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body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-breadcrumbs [aria-current]{overflow-wrap:anywhere!important;color:#62666e!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-breadcrumbs [aria-hidden]{color:#a3aab4!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-resource-link{display:inline-flex!important;align-items:center!important;gap:8px!important;flex-shrink:0!important;min-height:44px!important;font-size:13px!important;line-height:1.6!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-masthead{display:flex!important;align-items:center!important;position:relative!important;isolation:isolate!important;min-height:250px!important;margin:0 0 10px!important;padding:32px 36px!important;border:1px solid #23364d!important;border-radius:14px!important;background:linear-gradient(90deg,#d9ad4b06 1px,transparent 1px),linear-gradient(#d9ad4b06 1px,transparent 1px),#101d2e!important;background-size:48px 48px!important;box-shadow:0 12px 32px #101d2e0a!important;overflow:hidden!important;color:#fff!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-masthead-copy{display:grid!important;grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr)!important;align-items:center!important;gap:36px!important;max-width:none!important;width:100%!important;margin:0!important;text-align:left!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-eyebrow{display:block!important;margin:0 0 12px!important;color:#8a6726!important;font-size:12px!important;line-height:1.6!important;font-weight:600!important;letter-spacing:.12em!important;text-transform:uppercase!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-masthead h1{margin:0 0 14px!important;font-size:46px!important;line-height:1.12!important;font-weight:650!important;letter-spacing:-.05em!important;color:#fff!important;text-align:left!important}

body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-search{display:block!important;max-width:none!important;width:100%!important;margin:0!important;padding:0!important;border:0!important;border-radius:0!important;background:none!important;box-shadow:none!important}
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body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-search-row input,.dse-kh-category-search input){flex:1!important;width:100%!important;min-width:0!important;min-height:44px!important;height:auto!important;margin:0!important;padding:5px 0!important;background:none!important;border:0!important;border-radius:0!important;box-shadow:none!important;color:#17212f!important;font-size:15px!important;line-height:1.5!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-search-row button,.dse-kh-category-search button){display:inline-flex!important;align-items:center!important;justify-content:center!important;gap:18px!important;flex-shrink:0!important;min-height:44px!important;margin:0!important;padding:10px 20px!important;background:#dfb75f!important;border:1px solid #dfb75f!important;border-radius:8px!important;color:#101d2e!important;font-size:14px!important;line-height:1.5!important;font-weight:650!important;cursor:pointer!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-search-row button,.dse-kh-category-search button):hover{background:#edca80!important;border-color:#edca80!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-intents{display:flex!important;align-items:center!important;justify-content:flex-start!important;flex-wrap:wrap!important;gap:0 14px!important;margin:10px 0 0!important;padding:0!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-intents>span{color:#c3cddd!important;font-size:12px!important;font-weight:400!important;text-transform:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-intents a{display:inline-flex!important;align-items:center!important;min-height:44px!important;padding:3px 0!important;background:none!important;border:0!important;border-radius:0!important;font-size:12px!important;line-height:1.6!important;font-weight:450!important;color:#edf2f7!important;text-decoration:underline!important;text-decoration-color:#ffffff4d!important;text-underline-offset:5px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-actions{display:flex!important;align-items:center!important;justify-content:flex-start!important;flex-wrap:wrap!important;gap:6px 28px!important;margin:0 0 28px!important;padding:0 0 12px!important;border:0!important;border-bottom:1px solid #dce1e7!important;background:none!important;box-shadow:none!important}
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body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-actions>a:hover{text-decoration:underline!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-actions>a span{font-size:inherit!important;font-weight:inherit!important;color:inherit!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-section{display:block!important;margin:0 0 32px!important;padding:0!important;background:none!important;border:0!important;border-radius:0!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-section-head{display:flex!important;align-items:end!important;justify-content:space-between!important;gap:20px!important;margin:0 0 16px!important;padding:0!important;background:none!important;border:0!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-section-head>div>span{display:block!important;margin:0 0 5px!important;color:#8a6726!important;font-size:11px!important;font-weight:600!important;line-height:1.5!important;letter-spacing:.1em!important;text-transform:uppercase!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-section-head h2{margin:0!important;font-size:23px!important;line-height:1.35!important;font-weight:600!important;letter-spacing:-.035em!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-section-head p{margin:6px 0 0!important;font-size:14px!important;line-height:1.6!important;color:#62666e!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-featured-grid,.dse-kh-category-grid,.dse-kh-article-grid,.dse-kh-related-grid){display:grid!important;grid-template-columns:repeat(3,minmax(0,1fr))!important;gap:16px!important;margin:0!important;min-width:0!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-featured-card,.dse-kh-category-card,.dse-kh-article-card,.dse-kh-related-grid>a){display:flex!important;flex-direction:column!important;grid-column:auto!important;position:relative!important;min-width:0!important;min-height:0!important;margin:0!important;padding:22px!important;background:#fff!important;border:1px solid #dce1e7!important;border-radius:10px!important;box-shadow:0 3px 14px #101d2e03!important;color:#17212f!important;text-decoration:none!important;overflow:visible!important;transform:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-featured-card,.dse-kh-category-card,.dse-kh-article-card,.dse-kh-related-grid>a):hover{border-color:#b28328!important;background:#fffdf8!important;box-shadow:0 7px 24px #101d2e08!important;transform:none!important;text-decoration:none!important}
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body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-featured-card h3,.dse-kh-article-card h3){margin:0 0 8px!important;font-size:18px!important;line-height:1.5!important;font-weight:600!important;letter-spacing:-.025em!important;overflow-wrap:anywhere!important}
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body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-featured-card>p,.dse-kh-category-card>p,.dse-kh-article-card>p,.dse-kh-related-grid>a>p){margin:0 0 16px!important;font-size:14px!important;line-height:1.75!important;color:#626b77!important;overflow-wrap:anywhere!important}
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body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-featured-card footer small,.dse-kh-featured-card footer a,.dse-kh-article-card footer a,.dse-kh-article-card footer time){font-size:12px!important;line-height:1.6!important;font-weight:450!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-card>em{margin:auto 0 0!important;padding-top:8px!important;font-size:12px!important;line-height:1.6!important;font-style:normal!important;font-weight:450!important;color:#235f99!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-card>header{display:flex!important;align-items:center!important;justify-content:space-between!important;gap:10px!important;margin:0 0 10px!important;padding:0!important;background:none!important;border:0!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-card>header span{padding:0!important;background:none!important;border:0!important;border-radius:0!important;color:#8a6726!important;font-size:11px!important;font-weight:550!important;line-height:1.5!important;letter-spacing:.04em!important;text-transform:uppercase!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-card>header small{color:#62666e!important;font-size:12px!important;font-weight:400!important;line-height:1.5!important;white-space:nowrap!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-sort{display:flex!important;align-items:center!important;flex-wrap:wrap!important;gap:8px!important;width:auto!important;min-width:0!important;margin:0!important;padding:0!important;background:none!important;border:0!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-sort label{margin:0!important;color:#62666e!important;font-size:13px!important;font-weight:450!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-sort select{width:auto!important;max-width:100%!important;min-height:44px!important;margin:0!important;padding:8px 28px 8px 12px!important;background-color:#fff!important;border:1px solid #cdd3dc!important;border-radius:7px!important;color:#17212f!important;font-size:13px!important;font-weight:450!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-sort button{min-height:44px!important;margin:0!important;padding:8px 13px!important;background:#101d2e!important;border:1px solid #101d2e!important;border-radius:7px!important;color:#fff!important;font-size:13px!important;font-weight:550!important;box-shadow:none!important;cursor:pointer!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-sort>a,.dse-kh-section-action){font-size:13px!important;line-height:1.6!important;white-space:nowrap!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-pagination{display:flex!important;align-items:center!important;justify-content:center!important;flex-wrap:wrap!important;gap:14px!important;margin:26px 0 0!important;padding:0!important;background:none!important;border:0!important;box-shadow:none!important;font-size:13px!important;line-height:1.6!important;color:#62666e!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-pagination a{min-height:44px!important;padding:8px 14px!important;background:#fff!important;border:1px solid #dedfe3!important;border-radius:7px!important;font-weight:500!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-empty{display:block!important;margin:0!important;padding:38px 24px!important;background:#fff!important;border:1px solid #dedfe3!important;border-radius:12px!important;text-align:center!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-empty>span{display:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-empty h3{margin:0 0 10px!important;font-size:20px!important;font-weight:550!important;line-height:1.4!important;text-align:center!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-empty>p{margin:0 auto 20px!important;max-width:500px!important;color:#62666e!important;font-size:14px!important;line-height:1.7!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-empty>div{display:flex!important;justify-content:center!important;flex-wrap:wrap!important;gap:14px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-empty a{padding:8px 14px!important;background:#eef3f8!important;border:0!important;border-radius:7px!important;color:#235f99!important;font-size:14px!important;line-height:1.6!important;font-weight:500!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-escalation{display:flex!important;align-items:center!important;justify-content:space-between!important;gap:24px!important;min-height:0!important;margin:12px 0 0!important;padding:26px 28px!important;background:#eef1f5!important;border:1px solid #e0e3e8!important;border-radius:12px!important;color:#17212f!important;box-shadow:none!important}
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body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-article-masthead,.dse-kh-category-masthead){display:flex!important;align-items:center!important;justify-content:space-between!important;gap:30px!important;position:relative!important;min-height:205px!important;margin:0 0 26px!important;padding:30px 34px!important;background:linear-gradient(90deg,#d9ad4b05 1px,transparent 1px),linear-gradient(#d9ad4b05 1px,transparent 1px),#101d2e!important;background-size:48px 48px!important;border:1px solid #23364d!important;border-top:3px solid #d9ad4b!important;border-radius:12px!important;color:#fff!important;box-shadow:0 10px 24px #101d2e08!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-article-masthead>div:first-child,.dse-kh-category-masthead>div:first-child){min-width:0!important;flex:1!important}
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body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-masthead>div>p{max-width:670px!important;margin:0 0 16px!important;color:#d0d9e4!important;font-size:15px!important;line-height:1.75!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-article-meta,.dse-kh-category-meta){display:flex!important;align-items:center!important;flex-wrap:wrap!important;gap:8px 18px!important;margin:0!important;padding:0!important;color:#c5cfdd!important;font-size:13px!important;font-weight:400!important;line-height:1.6!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-article-meta span,.dse-kh-category-meta span){margin:0!important;padding:0!important;background:none!important;border:0!important;border-radius:0!important;color:#c5cfdd!important;font:inherit!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-actions{display:flex!important;align-items:center!important;flex-wrap:wrap!important;gap:8px!important;margin:5px 0 0!important;flex-shrink:0!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-actions button{min-height:44px!important;margin:0!important;padding:9px 13px!important;background:#ffffff0d!important;border:1px solid #ffffff45!important;border-radius:7px!important;color:#fff!important;font-size:13px!important;line-height:1.6!important;font-weight:450!important;cursor:pointer!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-layout{display:grid!important;grid-template-columns:minmax(0,1fr) 230px!important;align-items:start!important;gap:30px!important;margin:0 0 36px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-content{min-width:0!important;margin:0!important;padding:30px 34px!important;background:#fff!important;border:1px solid #dce1e7!important;border-radius:10px!important;box-shadow:0 5px 20px #101d2e03!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose{max-width:72ch!important;margin:0!important;color:#17212f!important;font-size:15px!important;line-height:1.85!important;overflow-wrap:anywhere!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose :is(p,ul,ol,dl,figure,blockquote,table,pre){margin:0 0 20px!important;color:inherit!important;font-size:inherit!important;line-height:inherit!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose :is(h1,h2,h3,h4,h5,h6){margin:30px 0 13px!important;padding:0!important;color:#17212f!important;background:none!important;border:0!important;border-radius:0!important;box-shadow:none!important;line-height:1.4!important;font-weight:600!important;letter-spacing:-.025em!important;scroll-margin-top:24px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose :is(h1,h2){font-size:24px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose h3{font-size:19px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose :is(h4,h5,h6){font-size:16px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose>:first-child{margin-top:0!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose :is(ul,ol){padding-left:23px!important;list-style-position:outside!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose ul{list-style-type:disc!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose ol{list-style-type:decimal!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose li{display:list-item!important;margin:0 0 8px!important;padding:0 0 0 3px!important;background:none!important;font-size:inherit!important;line-height:inherit!important;color:inherit!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose :is(img,video){display:block!important;max-width:100%!important;height:auto!important;margin:20px auto!important;border-radius:6px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose :is(code,pre){font-family:ui-monospace,SFMono-Regular,Consolas,monospace!important;font-size:.88em!important;background:#f2f4f7!important;border-radius:5px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose code{padding:2px 5px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose pre{max-width:100%!important;padding:18px!important;overflow:auto!important;white-space:pre!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose blockquote{padding:16px 20px!important;background:#f3f6f9!important;border:0!important;border-left:3px solid #7897b5!important;border-radius:0 6px 6px 0!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose table{display:block!important;max-width:100%!important;width:100%!important;border-collapse:collapse!important;overflow-x:auto!important;font-size:14px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose :is(th,td){padding:11px 13px!important;border:1px solid #dedfe3!important;text-align:left!important;vertical-align:top!important;color:#17212f!important;background:#fff!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose th{font-weight:600!important;background:#f2f4f7!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose a{text-decoration:underline!important;text-underline-offset:3px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-rail{display:grid!important;gap:16px!important;position:sticky!important;top:24px!important;min-width:0!important;margin:0!important;padding:0!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-rail-card{display:block!important;margin:0!important;padding:20px!important;background:#fff!important;border:1px solid #dedfe3!important;border-radius:10px!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-rail-card>span{display:block!important;margin:0 0 12px!important;color:#62666e!important;font-size:11px!important;font-weight:550!important;line-height:1.6!important;letter-spacing:.08em!important;text-transform:uppercase!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-rail-link,[data-dse-kh-toc] a){display:block!important;margin:0!important;padding:7px 0!important;border:0!important;border-radius:0!important;background:none!important;color:#235f99!important;font-size:13px!important;line-height:1.6!important;font-weight:450!important;overflow-wrap:anywhere!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content [data-dse-kh-toc] :is(ul,li){margin:0!important;padding:0!important;list-style:none!important;background:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-topic-chips{display:flex!important;flex-wrap:wrap!important;gap:6px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-topic-chips em{display:block!important;max-width:100%!important;padding:4px 7px!important;background:#eef3f8!important;border:0!important;border-radius:4px!important;color:#536477!important;font-size:12px!important;font-weight:400!important;line-height:1.6!important;font-style:normal!important;overflow-wrap:anywhere!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-resources{margin:30px 0!important;padding:24px 0 0!important;border-top:1px solid #dedfe3!important;background:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-resources h2{margin:0 0 14px!important;font-size:19px!important;font-weight:550!important;line-height:1.4!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-resources>div{display:grid!important;gap:10px!important;grid-template-columns:1fr!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-resources a{display:flex!important;align-items:center!important;justify-content:space-between!important;flex-wrap:wrap!important;gap:10px!important;padding:12px 15px!important;background:#f5f6f8!important;border:1px solid #e6e9ed!important;border-radius:7px!important;text-decoration:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-resources strong{font-size:14px!important;font-weight:500!important;line-height:1.6!important;overflow-wrap:anywhere!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-resources a>span{font-size:12px!important;line-height:1.6!important;color:#62666e!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-escalation{display:block!important;margin:30px 0 0!important;padding:22px!important;background:#f2f5f8!important;border:1px solid #e0e5eb!important;border-radius:9px!important;color:#17212f!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-escalation>a{margin-top:17px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-search{display:block!important;flex:0 1 360px!important;align-self:center!important;width:100%!important;max-width:360px!important;min-width:0!important;margin:0!important;padding:0!important;border:0!important;background:none!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-search>label{display:block!important;margin:0 0 8px!important;color:#d9ad4b!important;font-size:13px!important;font-weight:450!important;line-height:1.6!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-search>div{gap:8px!important;padding-left:13px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-search input{font-size:14px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-search button{padding:8px 13px!important;font-size:13px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-reading-progress{position:fixed!important;top:0!important;left:0!important;right:0!important;z-index:100!important;height:2px!important;margin:0!important;padding:0!important;background:none!important;border:0!important;border-radius:0!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-reading-progress>span{display:block!important;height:2px!important;background:#235f99!important;border-radius:0!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-sr-only{position:absolute!important;width:1px!important;height:1px!important;margin:-1px!important;padding:0!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-knowledge-hub [hidden]{display:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-hero-heading>p{max-width:360px!important;margin:0!important;color:#d0d9e4!important;font-size:15px!important;line-height:1.7!important;text-align:left!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-masthead,.dse-kh-article-masthead,.dse-kh-category-masthead) .dse-kh-eyebrow{margin-bottom:12px!important;color:#d9ad4b!important;font-size:11px!important;letter-spacing:.12em!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-breadcrumbs a{display:inline-flex!important;align-items:center!important;min-height:44px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-featured-grid{grid-template-columns:repeat(4,minmax(0,1fr))!important;gap:14px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-featured-card{border-top:3px solid #d9ad4b!important;padding:20px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-featured-card>span::before{content:"✦"!important;margin-right:7px!important;color:#b28328!important;font-size:14px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-grid{counter-reset:library-topic!important;gap:12px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-grid .dse-kh-category-card{padding:18px 18px 18px 64px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-card::before{counter-increment:library-topic!important;content:counter(library-topic,decimal-leading-zero)!important;display:inline-flex!important;align-items:center!important;justify-content:center!important;position:absolute!important;top:20px!important;left:18px!important;width:30px!important;height:32px!important;background:#f8f1df!important;border:1px solid #ebd9ad!important;border-radius:6px!important;color:#977021!important;font-size:11px!important;font-weight:600!important;line-height:1!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-card>span{font-size:10px!important;margin-bottom:5px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-card>p{font-size:14px!important;line-height:1.65!important;margin-bottom:10px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-catalog-head{align-items:center!important;padding:17px 20px!important;border:1px solid #dce1e7!important;border-radius:10px!important;background:#eef1f4!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-catalog-head>div>span{display:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-catalog-head h2{font-size:21px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-featured-card footer a,.dse-kh-article-card footer a,.dse-kh-sort>a,.dse-kh-section-action,.dse-kh-rail-link,[data-dse-kh-toc] a){display:inline-flex!important;align-items:center!important;min-height:44px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-featured-card h3 a,.dse-kh-article-card h3 a){display:block!important;min-height:44px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-actions button:hover{background:#ffffff1a!important;border-color:#d9ad4b!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-knowledge-hub :focus-visible{outline:3px solid #d9ad4b!important;outline-offset:3px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-sort button:hover{background:#284566!important;border-color:#284566!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-sort>a{padding:0 7px!important}
@media(max-width:950px){
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-masthead-copy{grid-template-columns:minmax(0,1fr)!important;gap:24px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-masthead{min-height:0!important;padding:30px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-hero-heading>p{max-width:620px!important}

body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-featured-grid,.dse-kh-category-grid,.dse-kh-article-grid,.dse-kh-related-grid){grid-template-columns:repeat(2,minmax(0,1fr))!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-layout{grid-template-columns:minmax(0,1fr) 200px!important;gap:20px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-content{padding:28px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-masthead{display:block!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-actions{margin-top:20px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-masthead{display:block!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-search{max-width:100%!important;margin-top:24px!important}
}
@media(max-width:700px){
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-masthead-copy{gap:22px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-intents{flex-wrap:nowrap!important;overflow-x:auto!important;gap:0 15px!important;padding-bottom:2px!important;scrollbar-width:thin!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-intents :is(a,span){flex-shrink:0!important;white-space:nowrap!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-article-masthead,.dse-kh-category-masthead){min-height:0!important;padding:25px 22px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-grid .dse-kh-category-card{padding:18px 18px 18px 62px!important}

body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-kb-shell{padding:24px 20px 44px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-topline{flex-direction:column!important;gap:8px!important;margin-bottom:26px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-masthead{min-height:0!important;padding:25px 22px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-masthead h1{font-size:36px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-hero-heading>p{font-size:14px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-search-row{padding-left:13px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-search-row input{font-size:16px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-search-row button{padding:10px 14px!important;font-size:14px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-search-row button span{display:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-actions{gap:0 18px!important;margin-bottom:24px!important;padding-bottom:10px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-section-head{align-items:start!important;flex-direction:column!important;gap:16px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-section-head h2{font-size:21px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-section{margin-bottom:30px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-layout{grid-template-columns:minmax(0,1fr)!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-content{padding:25px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-rail{position:static!important;grid-template-columns:repeat(2,minmax(0,1fr))!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-masthead h1,body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-category-masthead h1{font-size:30px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose{font-size:14px!important;line-height:1.85!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-escalation{display:block!important;padding:24px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-escalation>a{margin-top:18px!important}
}
@media(max-width:480px){
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-topline{flex-direction:row!important;align-items:center!important;gap:12px!important;margin-bottom:16px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-breadcrumbs>*{display:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-breadcrumbs>a:first-child{display:inline-flex!important;align-items:center!important;min-height:44px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-article-view,.dse-kh-category-view) .dse-kh-breadcrumbs>a:first-child{display:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-article-view,.dse-kh-category-view) .dse-kh-breadcrumbs>a:nth-of-type(2){display:inline-flex!important;align-items:center!important;min-height:44px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-resource-link{font-size:12px!important;white-space:nowrap!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-kb-shell{padding-left:16px!important;padding-right:16px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-featured-grid,.dse-kh-category-grid,.dse-kh-article-grid,.dse-kh-related-grid,.dse-kh-article-rail){grid-template-columns:minmax(0,1fr)!important;gap:12px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-featured-card,.dse-kh-article-card,.dse-kh-related-grid>a){padding:20px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-content{padding:22px 18px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-sort{gap:7px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-sort select{max-width:170px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-escalation{padding:18px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-search-row{gap:6px!important;padding:7px 7px 7px 11px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-search-row button{padding:10px 11px!important}
}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-search-row button,.dse-kh-category-search button){width:auto!important;min-width:0!important;flex:0 0 auto!important}
@media print{
body#dse-helpdesk-entry-v2{background:#fff!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-kb-shell{max-width:none!important;padding:0!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kh-topline,.dse-kh-article-actions,.dse-kh-reading-progress,.dse-kh-article-rail,.dse-kh-related,.dse-kh-article-escalation,.dse-kh-escalation){display:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-layout{display:block!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-article-content{padding:0!important;border:0!important;border-radius:0!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kh-prose{max-width:none!important;color:#111!important;font-size:11pt!important}
}

/* Stored public answers carry their own procedure markup. Keep it in the same visual system. */
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-article-content{display:block!important;width:100%!important;min-width:0!important;max-width:none!important;margin:0!important;padding:0!important;background:none!important;border:0!important;border-radius:0!important;box-shadow:none!important;color:#17212f!important;font-size:14px!important;line-height:1.85!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-article-content *{box-sizing:border-box!important;font-family:inherit!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-summary{display:block!important;margin:0 0 20px!important;padding:18px 20px!important;background:#eef3f8!important;border:1px solid #d8e1ea!important;border-radius:9px!important;color:#3f4c5b!important;font-size:14px!important;line-height:1.8!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kb-summary-label,.dse-kb-important-label,.dse-kb-important>label){display:block!important;margin:0 0 7px!important;padding:0!important;color:#596d82!important;font-size:12px!important;font-weight:600!important;line-height:1.6!important;letter-spacing:.06em!important;text-transform:uppercase!important;float:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-at-a-glance{display:grid!important;grid-template-columns:repeat(4,minmax(0,1fr))!important;gap:10px!important;margin:0 0 24px!important;padding:0!important;background:none!important;border:0!important;border-radius:0!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-at-a-glance>div{display:flex!important;flex-direction:column!important;align-items:flex-start!important;gap:7px!important;min-width:0!important;margin:0!important;padding:13px!important;background:#f5f6f8!important;border:1px solid #e4e7ec!important;border-radius:7px!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-glance-label{display:block!important;width:100%!important;margin:0!important;padding:0!important;color:#747b85!important;font-size:11px!important;font-weight:500!important;line-height:1.6!important;letter-spacing:.07em!important;text-transform:uppercase!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-at-a-glance>div>strong{display:block!important;width:100%!important;margin:0!important;padding:0!important;color:#17212f!important;font-size:13px!important;font-weight:550!important;line-height:1.6!important;overflow-wrap:anywhere!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-on-this-page{display:block!important;margin:0 0 26px!important;padding:18px 20px!important;background:#fff!important;border:1px solid #dedfe3!important;border-radius:9px!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-on-this-page-head{display:flex!important;align-items:center!important;justify-content:space-between!important;flex-wrap:wrap!important;gap:12px!important;margin:0 0 13px!important;padding:0!important;border:0!important;background:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-on-this-page-head>strong{margin:0!important;color:#4f5865!important;font-size:14px!important;font-weight:600!important;line-height:1.6!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-article-tools{display:flex!important;align-items:center!important;flex-wrap:wrap!important;gap:6px!important;margin:0!important;padding:0!important;background:none!important;border:0!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-article-tools button{display:inline-flex!important;align-items:center!important;justify-content:center!important;gap:6px!important;min-width:0!important;width:auto!important;min-height:44px!important;height:auto!important;margin:0!important;padding:5px 9px!important;background:#f5f6f8!important;border:1px solid #d5dbe3!important;border-radius:6px!important;color:#536477!important;font-size:12px!important;font-weight:500!important;line-height:1.6!important;text-shadow:none!important;box-shadow:none!important;cursor:pointer!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-article-tools button:hover{background:#eaf0f6!important;border-color:#a7bbce!important;color:#235f99!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-on-this-page :is(ol,ul){display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr))!important;gap:7px 18px!important;list-style:none!important;margin:0!important;padding:0!important;counter-reset:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-on-this-page li{display:block!important;margin:0!important;padding:0!important;background:none!important;border:0!important;list-style:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-on-this-page li::before{content:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-on-this-page a{display:flex!important;align-items:baseline!important;gap:8px!important;margin:0!important;padding:3px 0!important;background:none!important;border:0!important;border-radius:0!important;color:#235f99!important;font-size:13px!important;font-weight:450!important;line-height:1.65!important;text-decoration:none!important;overflow-wrap:anywhere!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-on-this-page a>span{flex-shrink:0!important;color:#8c96a2!important;font-size:11px!important;font-weight:450!important;line-height:1.6!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-on-this-page a:hover{text-decoration:underline!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-visual-gallery{display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr))!important;gap:14px!important;margin:26px 0!important;padding:0!important;background:none!important;border:0!important;border-radius:0!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-visual-gallery-head{display:block!important;grid-column:1/-1!important;margin:0!important;padding:0!important;background:none!important;border:0!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-visual-gallery-head>span{display:block!important;margin:0 0 5px!important;color:#8a6726!important;font-size:11px!important;font-weight:550!important;line-height:1.6!important;letter-spacing:.07em!important;text-transform:uppercase!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-visual-gallery-head>strong{display:block!important;margin:0 0 6px!important;color:#17212f!important;font-size:15px!important;font-weight:550!important;line-height:1.6!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-visual-gallery-head>p{margin:0!important;color:#62666e!important;font-size:13px!important;line-height:1.75!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content figure.dse-kb-visual.dse-kb-article-visual{display:flex!important;flex-direction:column!important;grid-column:auto!important;position:relative!important;min-width:0!important;width:100%!important;max-width:100%!important;margin:0!important;padding:0!important;background:#fff!important;border:1px solid #dfe3e9!important;border-radius:8px!important;overflow:hidden!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-visual-number{display:inline-flex!important;align-items:center!important;justify-content:center!important;position:absolute!important;top:9px!important;left:10px!important;z-index:1!important;min-width:22px!important;width:auto!important;height:20px!important;margin:0!important;padding:2px 5px!important;background:#e7edf4!important;border:0!important;border-radius:4px!important;color:#65778a!important;font-size:11px!important;font-weight:500!important;line-height:1.6!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-visual-link{display:block!important;min-width:0!important;width:100%!important;margin:0!important;padding:35px 10px 10px!important;background:#f4f6f8!important;border:0!important;border-bottom:1px solid #e5e9ee!important;border-radius:0!important;box-shadow:none!important;text-decoration:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-visual-link img{display:block!important;width:100%!important;min-width:0!important;max-width:100%!important;height:200px!important;max-height:240px!important;margin:0 auto!important;padding:0!important;object-fit:contain!important;background:none!important;border:0!important;border-radius:3px!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content figure.dse-kb-article-visual figcaption{display:block!important;margin:0!important;padding:13px 14px!important;background:#fff!important;color:#62666e!important;font-size:12px!important;font-weight:400!important;line-height:1.75!important;overflow-wrap:anywhere!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content figure.dse-kb-article-visual figcaption strong{display:block!important;margin:0 0 5px!important;color:#4f5865!important;font-size:13px!important;font-weight:550!important;line-height:1.6!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content details.dse-kb-section{display:block!important;width:100%!important;margin:0 0 16px!important;padding:0!important;background:#fff!important;border:1px solid #dedfe3!important;border-radius:9px!important;box-shadow:none!important;overflow:hidden!important;scroll-margin-top:24px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content details.dse-kb-section>summary{display:flex!important;align-items:center!important;gap:12px!important;min-height:60px!important;margin:0!important;padding:16px 18px!important;background:#f8f9fb!important;border:0!important;border-radius:0!important;color:#17212f!important;font-size:14px!important;line-height:1.6!important;font-weight:550!important;list-style:none!important;cursor:pointer!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content details.dse-kb-section>summary::-webkit-details-marker{display:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content details.dse-kb-section>summary::marker{content:""!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-section-number{display:inline-flex!important;align-items:center!important;justify-content:center!important;flex:0 0 25px!important;width:25px!important;height:25px!important;margin:0!important;padding:0!important;background:#eaf0f6!important;border:1px solid #d5dfe9!important;border-radius:5px!important;color:#6a7d91!important;font-size:12px!important;font-weight:500!important;line-height:1.5!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-section-heading{display:block!important;flex:1!important;min-width:0!important;margin:0!important;padding:0!important;color:#17212f!important;font-size:14px!important;font-weight:550!important;line-height:1.6!important;letter-spacing:-.015em!important;overflow-wrap:anywhere!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-section-toggle{display:inline-flex!important;align-items:center!important;justify-content:center!important;flex:0 0 20px!important;width:20px!important;height:20px!important;margin:0 0 0 auto!important;padding:0!important;background:none!important;border:0!important;border-radius:0!important;color:#6e7e8f!important;font-size:20px!important;line-height:1!important;transform:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-section-toggle::before{content:"+"!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content details.dse-kb-section[open]>.dse-kb-section-toggle::before,body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content details.dse-kb-section[open]>summary .dse-kb-section-toggle::before{content:"−"!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-section-toggle::after{content:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-section-body{display:block!important;margin:0!important;padding:5px 20px 18px!important;background:#fff!important;border:0!important;color:#3f4752!important;font-size:14px!important;line-height:1.85!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-section-body :is(ul,ol){display:block!important;margin:14px 0 0!important;padding:0 0 0 21px!important;list-style-position:outside!important;counter-reset:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-section-body ul{list-style-type:disc!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-section-body ol{list-style-type:decimal!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-section-body li{display:list-item!important;margin:0!important;padding:7px 0 7px 3px!important;background:none!important;border:0!important;border-radius:0!important;color:#3f4752!important;font-size:14px!important;line-height:1.85!important;counter-increment:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-section-body li::before,body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-section-body li::after{content:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-list-copy{display:inline!important;margin:0!important;padding:0!important;color:inherit!important;font:inherit!important;overflow-wrap:anywhere!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-important{display:block!important;margin:24px 0!important;padding:17px 20px!important;background:#f7f4ed!important;border:1px solid #e8dfcc!important;border-radius:8px!important;color:#63553f!important;font-size:14px!important;line-height:1.8!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-important .dse-kb-important-label{color:#79613a!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-related-list{display:grid!important;gap:0!important;margin:12px 0 22px!important;padding:0!important;list-style:none!important;border-top:1px solid #e4e7ec!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-related-list>li{display:block!important;margin:0!important;padding:0!important;list-style:none!important;border:0!important;border-bottom:1px solid #e4e7ec!important;background:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-related-list>li::before{content:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-related-link{display:block!important;margin:0!important;padding:11px 0!important;background:none!important;border:0!important;border-radius:0!important;color:#235f99!important;font-size:14px!important;font-weight:450!important;line-height:1.7!important;text-decoration:none!important;overflow-wrap:anywhere!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-related-link:hover{text-decoration:underline!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-review-footer{display:block!important;margin:24px 0 0!important;padding:14px 0 0!important;background:none!important;border:0!important;border-top:1px solid #e4e7ec!important;border-radius:0!important;color:#7b828c!important;font-size:12px!important;line-height:1.75!important;box-shadow:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-review-footer hr{display:none!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-review-footer :is(p,small){margin:0!important;padding:0!important;color:inherit!important;font-size:12px!important;line-height:1.75!important}
@media(max-width:700px){
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-at-a-glance{grid-template-columns:repeat(2,minmax(0,1fr))!important;gap:8px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-visual-gallery{grid-template-columns:minmax(0,1fr)!important;gap:12px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-on-this-page :is(ol,ul){grid-template-columns:minmax(0,1fr)!important;gap:5px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content :is(.dse-kb-on-this-page,.dse-kb-summary,.dse-kb-important){padding:16px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content details.dse-kb-section>summary{gap:9px!important;padding:14px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-section-heading{font-size:14px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-section-body{padding:3px 16px 15px!important}
body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-kb-visual-link img{height:auto!important;max-height:240px!important}
}