Client portal
Client Sign In
Signing in is optional for most public support actions, but it gives clients access to ticket history and private replies.
When to sign in
- You need to see your full ticket history.
- You want to reply from the portal instead of email.
- DSE has asked you to review private ticket details.
- You need to update account or profile information.
If you cannot sign in
- Use the password reset option if it is available on the sign-in page.
- Open a support ticket if you believe your email address is not connected to the correct account.
- You can still open a new ticket or check basic ticket status without signing in.