Account
Profile and Account Settings
Clients with portal accounts should keep their contact information current so DSE can reach the right person quickly.
What to keep updated
- Name and primary email address.
- Phone number or best callback number.
- Organization or site information, when shown.
- Password and account recovery information.
Why it matters
- Accurate contact details help DSE verify the correct requester.
- Correct phone and email details reduce delays when DSE needs more information.
- Keeping account access current helps prevent missed replies.